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In summary, these are the departments that use the Giveffect system: mortgage management, business office, marketing and communications, volunteer and community outreach, family partnerships and pretty soon, Habitat ReStore.
Giveffect has made a huge difference in the way that we fundraise. Setting up a campaign page is super simple, and has made purchasing tickets to our events so easy for our donors. The support from Giveffect is also awesome! Tech support always gets back to you quickly, and will work through a problem with you until you've figured it out. We love Giveffect!
Overall we are very pleased with Giveffect. Support has been helpful and knowledgeable. The system is very easy to use and produces all the information we need with little work for the user. It has been a bit of a challenge to set system up on our own however the online support is helpful. The video tutorials are very helpful as well.
We decided that we were going to look for software that cut down on cost by not having to utilize various different software pieces and roll that into one. We wanted to narrow it down to one system, which could encompass all of our needs. It came down to accuracy for us, Giveffect had a much easier interface, a much cleaner experience.
We were using a combination of several different platforms, spreadsheets and e-marketing solutions to run our 5 major fundraisers, multiple RSVP events and accomplish donor tracking and moves management. The system is so user friendly and appealing with a very modern feel. As our focus turns to a targeted campaign for individual contributions and moves management plans for specific donors, the notes and task scheduler/reminder is going to prove invaluable. We are very happy with Giveffect and the team is constantly making upgrades and improvements they they report on every two weeks so you never know what exciting things are on the horizon. I highly recommend them!
If you have been able to see the Giveffect demo then I am sure you are feeling the way we initially did - it sounds too good to be true! We had our reservations about it not being as simple as the demo we saw, being too difficult to transfer our database (which they handle by the way!) and so on, but at the end of the day what they were offering to us was an efficient, effective and an up-to-date platform so we took the leap.
From a practical standpoint, the conversion from our old system to Giveffect was simple, but our appreciation for the ease of use has only grown over time. Using the campaign clone feature, the setup of campaigns from year to year is nominal. To me, that's smart design and I am very thankful for it.
The Giveffect team has been essential in our transition from a traditional donor management system to a more innovative user/donor friendly platform. The setup and on-boarding was straightforward. The support we received from Giveffect is commendable. No question or concern has gone unanswered and the team works diligently to get us an answer or a solution. We are looking forward to a successful year with a focus on our donors.
We are new clients in the Giveffect world and from start to finish, have had an amazing experience. Our data migration was seamless, campaigns are easily set up and customer service is literally at your fingertips. We are thrilled with the new system and love the ease and look of our new pages.
Giveffect is very easy to use and have used it to manage many of our fundraising campaigns. We have found the Tech Support at Giveffect have been very helpful when we have needed them. We would recommend!
The main reason we chose Giveffect is that it had all the different systems we were interested in all-in-one, we had looked at Raisers Edge, E-Tapestry and Bloomerang for the donor piece as well as Volunteer Hub and SignUp.com for the volunteer platform, but the fact that Giveffect was integrated and the systems could all speak to each other was the main selling point for us.
The greatest thing about Giveffect is that everything is in one system. When we were considering which systems to use, the four key things we were looking for was a volunteer database, relationship database, online giving system and registration forms.
As we transition from our last donor database to Giveffect, it is very refreshing to know there is help just a click away when we get stuck. Compared to our last database, the potential this system has is far superior and I'm excited to explore and learn of all the options it has to offer. The on-line chat service to help navigate through the system is outstanding. Being one of those who is not technologically savvy, the tutorials and on line help have made this transition super easy. I am so thrilled to have been a part of this transition with Giveffect right there ready to help.
I looked at a lot of different systems and spent a long time trying to decide and they mostly had too little functionality. Giveffect was more expensive than what we intended to spend, however we felt like we were getting more for our money to bring so many processes under one roof and I was absolutely sold how the back end of the system talks to the front end. Saves us a lot of work every day, and also provides a higher level of accountability. As far as the campaign pages and website solution, they are so attractive. We used Razoo for individual fundraisers, which would be a manual upload and a higher rate for processing fees. We used Giftworks for our CRM and donation pages, very anti-intuitive system, difficult for donors to use and we got constant complaints from the donors.
Last year we used Kintera Sphere, 550 student volunteers raised $268,000. This year we used Giveffect, 420 volunteers raised $267,000. We fundraised about the same amount with 130 fewer students! We found that Giveffect's ease of access and use increased the funds we raised per student - up about $150 more compared to what they had raised with Kintera Sphere. I truly believe that if we had the same number of student volunteers fundraising this year, we would easily exceed $300,000.
It's been great to experience Giveffect's growth over the past few years. The software is user friendly, versatile, and always improving. The best part of working with Giveffect is the support staff, especially in the help chat. Their willingness to help and their responsiveness to feedback are beyond what you would experience in another CRM. I feel that my input on how I use the software and what I would like to see improved is not only heard, but considered valuable by the Giveffect team when working on updates.
Recently I have been asking the Tech Support team a lot of questions and they have been quick to respond in efforts to help me learn more about Giveffect and how to perform various functions I need. Several areas I have recommended or asked for improvements are currently on the dashboard for 2017. The system does more than I ever thought and they seem to want to make it continually better. Looking forward to the upgrades/changes taking place this year.
For many months I had been looking for a complete software solution for our charity. Previously we were using multiple platforms and companies for our needs. It was complex and expensive. Giveffect was exactly what we were looking for. Their software takes care of our fundraising, donor management, event management, and volunteers all under a single umbrella. To boot their customer service is enthusiastic and helpful. My rep, Sharon, feels like a buddy who's got my back!
From the demo, to the support we received in transferring over our systems and data, to answering questions as they came up, Giveffect's staff has been amazing. As a small non-profit with limited capacity, Giveffect has transformed how we reach our most important audience: our donors. With email integration, a comprehensive CRM and helpful videos for every service available, it has been so easy to transfer over to Giveffect.
The Giveffect webinars have helped me discover effective components that will help in our fundraising efforts. Not only is the software user friendly, but, if a question comes up, the staff at Giveffect quickly provides information. I really appreciate the "Chat with us" feature and the tutorials.
Since changing to Giveffect (cloud based) from a software based system, we've noticed that Giveffect is very intuitive. We don't need a lot of training to figure out how to use the system. The other nice piece is that they provide step-by-step video tutorials right in the Giveffect dashboard. They also have online chat support, which is really nice. We've not even had to use the chat support much at all.
The way the Giveffect team approaches nonprofit software is extremely innovative. The Giveffect system is new and very different compared to what I've seen before.
Best switch of software we've ever made!
The level of support we receive from Giveffect takes them to a different level of communication. It's always personal, prompt thoughtful.